City Testimonials: "I hope that you have received 500 calls saying THANK YOU for the new playground at Bonforte Park! It is a terrific neighborhood park and we so appreciate the improvements. I walk by every day and see so many children and parents enjoying themselves." -Citizen Comment "The crew from Engine 15A were professional, knowledgeable, courteous, and extremely helpful, not only did this group of professionals represent the Fire Department in a positive light, they also speak to a city government that is responsive and courteous to the public."- Citizen Comment "We've found with projects we're doing, the City seems to be as proactive as they possibly can be." -Real Estate CEO "Grateful for the progress made by CSPD to curb shoplifting." -Business Loss Prevention Manager "Not only was my concern addressed in a professional and timely manner, but Finance Planning & Analysis Manager Leslie Hickey took the time to let me know that changes were on the way. This is the direct opposite of some folks' perception of local government." -Citizen Comment "Thank you very much for fixing the potholes on the round about for Squirrel Tail and Brainard as well as the divot by the water outlet on Squirrel Tail towards Musgrave. Thank you, thank you, thank you!" -Citizen Comment "Accounts Payable Supervisor Patti McFarland was true to her word, she called me back within days to give a status report. Then she called again to update me. Then, she called today to let me know she had been able to contact the unreachable tow company, received an invoice, and would be reimbursing the portion the business manager agreed to pay! I know that it was a sustained effort because I tried for several months and got nowhere. I can't express my overwhelming gratitude to Patti and your office for their work in this matter. We run a service-based business and try to learn from other organizations whenever we can. I will bring up this instance at our weekly meeting as an example of good service to be commended and followed.Thanks to you and Patti for the surprisingly positive experience I had with your office." -Local Small Business Owner "Thanks to Traffic Technician Pete Doyle, his community attitude to work with the residents is commendable. Thank you once again." -Citizen Comment "Streets Operations Manager Bard Lower has provided me superb customer service, above and beyond what could reasonably be expected. I know that this has been a priority for your administration, and I felt it important to let you know that it is working. Mr. Lower and his associates deserve kudos for their proactive, thorough handling of this five-year-old snow plowing issue and I am grateful to you as well for making the City more responsive to citizen requests." -Citizen Comment "As a new resident of Colorado Springs, it’s apparent that the City really does excel in taking care of its residents and treats its citizens more like neighbors and friends than just customers on a long “to-do” list. Thank you for all your exceptional service." -Citizen Comment

What Newly Promoted Officers Say about Serving Colorado Springs

While formal fanfare has died down a bit since Mayor Bach swore in eight from the CSPD, the pride they feel about helping people in the Colorado Springs community continues to grow.

In their own words, here are a few comments from some of those public safety leaders. If you support them, then please share this post and thank them for their service when you see them at work.

Q: Can you tell us how you feel about your work and the impact of your recent promotion?

“I am very excited to be afforded this opportunity. It is a real honor and I must give credit to the fine people that I work for, the people I work with, and those that work for me. They are the ones that helped me get here. I will be staying at the Gold Hill Division and I have already begun to establish strong working relationships with a variety of community members. There is a real passion about the quality of life in the neighborhoods that the Gold Hill Division services and I hope to be a part of making it an even better place to live by ensuring that public safety needs are met. I understand that the Colorado Springs Police Department is very reliant on the strong support we receive from the citizens in the community. I want to continue to build this support and trust. I am a native of Colorado Springs and I can’t imagine a better place to live!” –Commander Pat Rigdon

“I am extremely excited to serve in my new capacity as a lieutenant for the Colorado Springs Police Department.  Even though I have taken on a new rank one of my main goals is to remember I am a public servant first and foremost.  I received excellent advice in the past regarding leadership decisions:  Take care of your people but remember the needs of our community come before the needs of our department, the needs of our department come before the needs of our unit and the needs of our unit come before our individual needs.  I plan on following this advice to the best of my ability.”  –Lieutenant Hugh M. Velasquez

“As a Deputy Chief on the Colorado Springs Police Department, I look forward to serving our community as well as the men and women on our Department. I hope I can make thoughtful and informed decisions that will positively impact our employees.  I will continue to support our mission of providing police services with integrity and with the spirit of excellence, in partnership with our community, to promote the quality of life in Colorado Springs.  I will diligently work toward fulfilling our vision statement of ‘Safeguarding our Community as our Family.’  We all look forward to the bright future we have with Chief Carey and Mayor Bach.”  –Deputy Chief Vince Niski

“I am truly honored to be able to continue to serve our community in my new capacity. I look forward to learning the new responsibilities associated with my position while still being able to work with officers on the street. Having been fortunate to work for some truly great leaders on our department, I hope that I can come close to being able to lead as they have. We live in a great city and a great area and I hope to do my part to keep it as safe as possible.” –Sergeant Rick Bubacz

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