City Testimonials: "I hope that you have received 500 calls saying THANK YOU for the new playground at Bonforte Park! It is a terrific neighborhood park and we so appreciate the improvements. I walk by every day and see so many children and parents enjoying themselves." -Citizen Comment "The crew from Engine 15A were professional, knowledgeable, courteous, and extremely helpful, not only did this group of professionals represent the Fire Department in a positive light, they also speak to a city government that is responsive and courteous to the public."- Citizen Comment "We've found with projects we're doing, the City seems to be as proactive as they possibly can be." -Real Estate CEO "Grateful for the progress made by CSPD to curb shoplifting." -Business Loss Prevention Manager "Not only was my concern addressed in a professional and timely manner, but Finance Planning & Analysis Manager Leslie Hickey took the time to let me know that changes were on the way. This is the direct opposite of some folks' perception of local government." -Citizen Comment "Thank you very much for fixing the potholes on the round about for Squirrel Tail and Brainard as well as the divot by the water outlet on Squirrel Tail towards Musgrave. Thank you, thank you, thank you!" -Citizen Comment "Accounts Payable Supervisor Patti McFarland was true to her word, she called me back within days to give a status report. Then she called again to update me. Then, she called today to let me know she had been able to contact the unreachable tow company, received an invoice, and would be reimbursing the portion the business manager agreed to pay! I know that it was a sustained effort because I tried for several months and got nowhere. I can't express my overwhelming gratitude to Patti and your office for their work in this matter. We run a service-based business and try to learn from other organizations whenever we can. I will bring up this instance at our weekly meeting as an example of good service to be commended and followed.Thanks to you and Patti for the surprisingly positive experience I had with your office." -Local Small Business Owner "Thanks to Traffic Technician Pete Doyle, his community attitude to work with the residents is commendable. Thank you once again." -Citizen Comment "Streets Operations Manager Bard Lower has provided me superb customer service, above and beyond what could reasonably be expected. I know that this has been a priority for your administration, and I felt it important to let you know that it is working. Mr. Lower and his associates deserve kudos for their proactive, thorough handling of this five-year-old snow plowing issue and I am grateful to you as well for making the City more responsive to citizen requests." -Citizen Comment "As a new resident of Colorado Springs, it’s apparent that the City really does excel in taking care of its residents and treats its citizens more like neighbors and friends than just customers on a long “to-do” list. Thank you for all your exceptional service." -Citizen Comment

Suzy Luff and Hats 4 Hope Receive Celebration Award

March 22, 2012 By

Suzy Luff just wanted a warmer, substantial hat for her preemie brother; the one they put on his tiny head was thin and made from a sock.

That motivation led her to knit hats for preemie babies and enlist volunteers to knit even more hats. Her goal was to reach 1000 by the end of her senior year in high school, but she’s already surpassed 2600.

From that effort, ”Hats-4-Hope” was born and those brightly colored knitted hats are donated to a local hospital.

Suzy Luff was named one of Colorado’s top two youth volunteers for 2012 by the Prudential Spirit of Community Awards, a nationwide program honoring young people for outstanding acts of volunteerism.

This high school senior was also honored with a Spirit of the Springs “Celebration” Award, presented by Suzi Bach at her Colorado Springs Christian High School.

Why do preemie babies need hats in the first place?

“The head is the temperature control of the body, and to keep a steady temperature, a premature baby often needs a hat to keep in its body heat,” she said.

Her family and those at Colorado Springs Christian School are very proud of her initiative and compassion. Pictured above are Suzy’s parents,  Pam and Bob Luff. CSCS Superintendent, Roland Derenzo and his wife, Sally, stand by Suzy as she proudly displays her Spirit of the Springs “Celebration” Award Certificate.

(Suzy’s family are pictured above, including grandparents, Robert and Judy Luff, siblings Lisa Reither, Katie Luff, Tim Luff, cousins Karen, Kirsten and Bob Carlson)

High School Principal, Tami Bultje, and Guidance Counselor, Becky Kenney, were delighted to see Suzy receive the Spirit of the Springs “Celebration” Award and to have been part of the team that nominated Suzy for the Prudential Spirit of Community Award.

The Spirit of the Springs “Celebration” Award is presented when a volunteer activity or noteworthy achievement has brought great honor and pride to the City of Colorado Springs or has been distinguished at a state, national or international level.

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Filed Under: Leadership, Mayor Bach News, Spirit of the Springs Awards Tagged With: , ,