City Testimonials: "I hope that you have received 500 calls saying THANK YOU for the new playground at Bonforte Park! It is a terrific neighborhood park and we so appreciate the improvements. I walk by every day and see so many children and parents enjoying themselves." -Citizen Comment "The crew from Engine 15A were professional, knowledgeable, courteous, and extremely helpful, not only did this group of professionals represent the Fire Department in a positive light, they also speak to a city government that is responsive and courteous to the public."- Citizen Comment "We've found with projects we're doing, the City seems to be as proactive as they possibly can be." -Real Estate CEO "Grateful for the progress made by CSPD to curb shoplifting." -Business Loss Prevention Manager "Not only was my concern addressed in a professional and timely manner, but Finance Planning & Analysis Manager Leslie Hickey took the time to let me know that changes were on the way. This is the direct opposite of some folks' perception of local government." -Citizen Comment "Thank you very much for fixing the potholes on the round about for Squirrel Tail and Brainard as well as the divot by the water outlet on Squirrel Tail towards Musgrave. Thank you, thank you, thank you!" -Citizen Comment "Accounts Payable Supervisor Patti McFarland was true to her word, she called me back within days to give a status report. Then she called again to update me. Then, she called today to let me know she had been able to contact the unreachable tow company, received an invoice, and would be reimbursing the portion the business manager agreed to pay! I know that it was a sustained effort because I tried for several months and got nowhere. I can't express my overwhelming gratitude to Patti and your office for their work in this matter. We run a service-based business and try to learn from other organizations whenever we can. I will bring up this instance at our weekly meeting as an example of good service to be commended and followed.Thanks to you and Patti for the surprisingly positive experience I had with your office." -Local Small Business Owner "Thanks to Traffic Technician Pete Doyle, his community attitude to work with the residents is commendable. Thank you once again." -Citizen Comment "Streets Operations Manager Bard Lower has provided me superb customer service, above and beyond what could reasonably be expected. I know that this has been a priority for your administration, and I felt it important to let you know that it is working. Mr. Lower and his associates deserve kudos for their proactive, thorough handling of this five-year-old snow plowing issue and I am grateful to you as well for making the City more responsive to citizen requests." -Citizen Comment "As a new resident of Colorado Springs, it’s apparent that the City really does excel in taking care of its residents and treats its citizens more like neighbors and friends than just customers on a long “to-do” list. Thank you for all your exceptional service." -Citizen Comment

Mayor’s Solutions Teams Want Public Feedback

May 11, 2012 By

Mayor Steve Bach’s Solution Teams, led by experienced community leaders, are working with City staff to reinvent how quality services can be delivered to citizens within current budgets and resources.  Citizen feedback, ideas and suggestions are an important part of this ongoing conversation.

The Mayor’s Solutions Teams are looking for input and suggestions in the following four areas: downtown, streetscapes, transit and parks.  Please read about each of the four Solutions Teams and send your input to the email addresses provided.

DOWNTOWN SOLUTIONS TEAM

The Downtown Solutions Team is headed by Chuck Murphy, a general contractor in Colorado Springs. The team is charged with exploring ways to make downtown a more welcoming environment for both citizens and visitors, achieving a renaissance for the heart of our City.

To share ideas or get involved in the Downtown Renaissance Solutions Team, contact Mr. Murphy at 719-475-1634 or email DowntownSolutionsTeam@SpringsGov.com.

 

STREETSCAPES SOLUTIONS TEAM

The Streetscapes Solutions Team is headed by Dave Munger, a neighborhoods advocate. The team is charged with exploring options for beautifying neighborhoods without increased tax funding.

To share ideas or get involved with the Streetscapes Solutions Team, contact Mr. Munger at 719-337-5838 or StreetscapesSolutionsTeam@SpringsGov.com.

 

TRANSIT SOLUTIONS TEAM

The Transit Solutions Team is headed by Robert Shonkwiler, a retired business man with a comprehensive understanding of reinvention of customary practices. The team is charged with rethinking our transit system to achieve optimum customer service efficiently. The team members will look at ideas such as creating a transit zone within the City and the feasibility of using smaller buses, van pools, cab vouchers and other options.

The Transit Solutions team worked with the Transit Services Division of the City of Colorado Springs, administrator of Mountain Metropolitan Transit (MMT) on a test project. The standard 36 or 39-seat buses were replaced with smaller 20-seat buses on several routes within the system. The test concluded in mid-February and recommendations were released on April 18, 2012. You can download the reports and presentations below:

Transit Solutions Team Recommendations 

Transit Solutions Team Report – Small Bus Field Test

Transit Solutions Team Specialized Transportation Analysis

TST – FREX Summary

TST Presentation 2011-11-07

To share ideas or get involved with the Transit Solutions Team, email TransitSolutionsTeam@SpringsGov.com.

PARKS SOLUTIONS TEAM

The Parks Solutions Team is headed by Richard Skorman, a downtown retailer and former Vice-mayor for the City. The team is charged with looking at ways to balance opportunities for our citizens with fiscal sustainability based on current resources. Community partnerships will be explored as part of the solution.

Parks Solutions Team Summary and Recommendations report

To share ideas or get involved with the Parks Solutions Team, contact Mr. Skorman at 719-578-5513 or email ParksSolutionsTeam@SpringsGov.com.

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Filed Under: Community Relations, Leadership, Mayor Bach News, Parks, Public Safety, Transit Tagged With: , , , ,