City Testimonials: "I hope that you have received 500 calls saying THANK YOU for the new playground at Bonforte Park! It is a terrific neighborhood park and we so appreciate the improvements. I walk by every day and see so many children and parents enjoying themselves." -Citizen Comment "The crew from Engine 15A were professional, knowledgeable, courteous, and extremely helpful, not only did this group of professionals represent the Fire Department in a positive light, they also speak to a city government that is responsive and courteous to the public."- Citizen Comment "We've found with projects we're doing, the City seems to be as proactive as they possibly can be." -Real Estate CEO "Grateful for the progress made by CSPD to curb shoplifting." -Business Loss Prevention Manager "Not only was my concern addressed in a professional and timely manner, but Finance Planning & Analysis Manager Leslie Hickey took the time to let me know that changes were on the way. This is the direct opposite of some folks' perception of local government." -Citizen Comment "Thank you very much for fixing the potholes on the round about for Squirrel Tail and Brainard as well as the divot by the water outlet on Squirrel Tail towards Musgrave. Thank you, thank you, thank you!" -Citizen Comment "Accounts Payable Supervisor Patti McFarland was true to her word, she called me back within days to give a status report. Then she called again to update me. Then, she called today to let me know she had been able to contact the unreachable tow company, received an invoice, and would be reimbursing the portion the business manager agreed to pay! I know that it was a sustained effort because I tried for several months and got nowhere. I can't express my overwhelming gratitude to Patti and your office for their work in this matter. We run a service-based business and try to learn from other organizations whenever we can. I will bring up this instance at our weekly meeting as an example of good service to be commended and followed.Thanks to you and Patti for the surprisingly positive experience I had with your office." -Local Small Business Owner "Thanks to Traffic Technician Pete Doyle, his community attitude to work with the residents is commendable. Thank you once again." -Citizen Comment "Streets Operations Manager Bard Lower has provided me superb customer service, above and beyond what could reasonably be expected. I know that this has been a priority for your administration, and I felt it important to let you know that it is working. Mr. Lower and his associates deserve kudos for their proactive, thorough handling of this five-year-old snow plowing issue and I am grateful to you as well for making the City more responsive to citizen requests." -Citizen Comment "As a new resident of Colorado Springs, it’s apparent that the City really does excel in taking care of its residents and treats its citizens more like neighbors and friends than just customers on a long “to-do” list. Thank you for all your exceptional service." -Citizen Comment

Spirit of the Springs Award to Dr. Neal Jepson

September 20, 2012 By News

On Tuesday, September 18th, Mayor Steve Bach awarded a Spirit of the Springs Award to long-time volunteer at Peak Vista Community Health Centers, Dr. Neal Jepson. Dozens of family and friends were on-hand as Dr. Jepson was also named the Peak Vista Volunteer Clinician of the Year.

Over the many decades of his career, Dr. Jepson’s skills as an ophthalmologist have helped thousands of people, including Mayor Bach. During his remarks, the Mayor noted that he had been seeing Dr. Jepson for over 35 years. He also discussed Dr. Jepson’s way with people, noting that he always had a smile, a joke and a knack for making his patients feel better.

When it was his turn to speak, Dr. Jepson made sure to mention that he felt that the awards were not his alone, but that they deserved to be shared amongst all of the volunteers at Peak Vista. Below is the Spirit of the Springs citation for Dr. Jepson.

In recognition of compassion, dedication and volunteer medical service to our community, Mayor Steve Bach recognizes Dr. C. Neal Jepson with the Spirit of the Springs Award.

Filed Under: Mayor Bach News