City Testimonials: "I hope that you have received 500 calls saying THANK YOU for the new playground at Bonforte Park! It is a terrific neighborhood park and we so appreciate the improvements. I walk by every day and see so many children and parents enjoying themselves." -Citizen Comment "The crew from Engine 15A were professional, knowledgeable, courteous, and extremely helpful, not only did this group of professionals represent the Fire Department in a positive light, they also speak to a city government that is responsive and courteous to the public."- Citizen Comment "We've found with projects we're doing, the City seems to be as proactive as they possibly can be." -Real Estate CEO "Grateful for the progress made by CSPD to curb shoplifting." -Business Loss Prevention Manager "Not only was my concern addressed in a professional and timely manner, but Finance Planning & Analysis Manager Leslie Hickey took the time to let me know that changes were on the way. This is the direct opposite of some folks' perception of local government." -Citizen Comment "Thank you very much for fixing the potholes on the round about for Squirrel Tail and Brainard as well as the divot by the water outlet on Squirrel Tail towards Musgrave. Thank you, thank you, thank you!" -Citizen Comment "Accounts Payable Supervisor Patti McFarland was true to her word, she called me back within days to give a status report. Then she called again to update me. Then, she called today to let me know she had been able to contact the unreachable tow company, received an invoice, and would be reimbursing the portion the business manager agreed to pay! I know that it was a sustained effort because I tried for several months and got nowhere. I can't express my overwhelming gratitude to Patti and your office for their work in this matter. We run a service-based business and try to learn from other organizations whenever we can. I will bring up this instance at our weekly meeting as an example of good service to be commended and followed.Thanks to you and Patti for the surprisingly positive experience I had with your office." -Local Small Business Owner "Thanks to Traffic Technician Pete Doyle, his community attitude to work with the residents is commendable. Thank you once again." -Citizen Comment "Streets Operations Manager Bard Lower has provided me superb customer service, above and beyond what could reasonably be expected. I know that this has been a priority for your administration, and I felt it important to let you know that it is working. Mr. Lower and his associates deserve kudos for their proactive, thorough handling of this five-year-old snow plowing issue and I am grateful to you as well for making the City more responsive to citizen requests." -Citizen Comment "As a new resident of Colorado Springs, it’s apparent that the City really does excel in taking care of its residents and treats its citizens more like neighbors and friends than just customers on a long “to-do” list. Thank you for all your exceptional service." -Citizen Comment

Mayor rides with Colorado Springs Firefighters

Mayor Bach spent the afternoon with the firefighters of CSFD Station 8 – the busiest fire station in the city and the 7th busiest in the country.  The Mayor has participated in police and fire ’ride-alongs’ to get an idea of what a typical day is like on the line.  These ‘ride-alongs,’ he admits, have been eye-openers.

“You gain a tremendous appreciation for what our men and women in public saftety are up against.  I have great respect for our police officers and firefighters.”

Colorado Springs has 20 fire stations, soon to be 21.  Station 8 covers the area from Platte Ave. down to Fountain Blvd. between Circle Dr. and Powers Blvd.

Last year, the district around Station 8 had the most traffic accidents, medical incidents,  brush and grass fires, structure fires, and one of the highest number of hazmat incidents of any other district in the city.

Mayor Bach talked with all the firefighters of Station 8 and thanked them each for their service.  For the full three hours he was there, it was almost non-stop as he went with them on all their service calls.  It was a busy afternoon, with firefighters responding constantly to the high demands of the area.  The calls were all for various medical services, not any fires—which is pretty typical for all CSFD stations.

In 2011 the CSFD responded to 802 fires and 34,995 medical calls.  Mayor Bach saw first-hand how truly important the health services our fire fighters provide are, and praised the efforts of everyone who works to help the people of Colorado Springs.

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