City Testimonials: "I hope that you have received 500 calls saying THANK YOU for the new playground at Bonforte Park! It is a terrific neighborhood park and we so appreciate the improvements. I walk by every day and see so many children and parents enjoying themselves." -Citizen Comment "The crew from Engine 15A were professional, knowledgeable, courteous, and extremely helpful, not only did this group of professionals represent the Fire Department in a positive light, they also speak to a city government that is responsive and courteous to the public."- Citizen Comment "We've found with projects we're doing, the City seems to be as proactive as they possibly can be." -Real Estate CEO "Grateful for the progress made by CSPD to curb shoplifting." -Business Loss Prevention Manager "Not only was my concern addressed in a professional and timely manner, but Finance Planning & Analysis Manager Leslie Hickey took the time to let me know that changes were on the way. This is the direct opposite of some folks' perception of local government." -Citizen Comment "Thank you very much for fixing the potholes on the round about for Squirrel Tail and Brainard as well as the divot by the water outlet on Squirrel Tail towards Musgrave. Thank you, thank you, thank you!" -Citizen Comment "Accounts Payable Supervisor Patti McFarland was true to her word, she called me back within days to give a status report. Then she called again to update me. Then, she called today to let me know she had been able to contact the unreachable tow company, received an invoice, and would be reimbursing the portion the business manager agreed to pay! I know that it was a sustained effort because I tried for several months and got nowhere. I can't express my overwhelming gratitude to Patti and your office for their work in this matter. We run a service-based business and try to learn from other organizations whenever we can. I will bring up this instance at our weekly meeting as an example of good service to be commended and followed.Thanks to you and Patti for the surprisingly positive experience I had with your office." -Local Small Business Owner "Thanks to Traffic Technician Pete Doyle, his community attitude to work with the residents is commendable. Thank you once again." -Citizen Comment "Streets Operations Manager Bard Lower has provided me superb customer service, above and beyond what could reasonably be expected. I know that this has been a priority for your administration, and I felt it important to let you know that it is working. Mr. Lower and his associates deserve kudos for their proactive, thorough handling of this five-year-old snow plowing issue and I am grateful to you as well for making the City more responsive to citizen requests." -Citizen Comment "As a new resident of Colorado Springs, it’s apparent that the City really does excel in taking care of its residents and treats its citizens more like neighbors and friends than just customers on a long “to-do” list. Thank you for all your exceptional service." -Citizen Comment

Mayor Bach’s 2012 State of the City Address

On Thursday August 9th, 2012, Mayor Steve Bach spoke to a crowd of over 800 at the Antlers on the State of the City.  The speech began with the Mayor thanking Bob Cutter and Colorado Springs Together for their help with Waldo Canyon Fire recovery efforts.  Mrs. Bach next took the stage to share the story of young Spirit of the Springs Award winner Lexi Kluge who took her passion and compassion for supporting our troops and turned it into a community-wide project.  She collected enough donated items to stuff 100 stockings to send to soldiers serving overseas during the holidays.

After presenting a Key to the City to the retiring Steve Cox, Mayor Bach told the audience about some of the highlights of his first year in office.

The Mayor reiterated that, as always, the priorities of his administration remain jobs, transforming city government and building community.

After meeting with Mayor Bach, Bal Seal, Steller Restaurant Solutions, and Kinder-Morgan decided to remain in Colorado Springs, resulting in the retention of over 850 jobs.  Lowe’s, USA Discounters, and Wal-Mart are leading renewal initiatives in the Southeast area of Colorado Springs and will bring over 200 jobs to the region.

The Mayor has made contact with over 200 of the primary employers in the region to discuss ways to make Colorado Springs the most attractive city in America for job growth.

The culture of the City has started to change.  It has started to shift away from its regulatory roots and now has more of a customer service focus.  There is now longer-term planning, priorities-based focus and zero-based budgeting.

The reserve fund is nearly $10 million dollars greater than a year ago.  However, some of this will go toward Waldo Canyon Fire expenses, highlighting the importance of a healthy reserve fund.

Through the Spirit of the Springs program, there has emerged a focus on cultivating future city leaders, celebrating and connecting community and engaging citizens.  The Mayor mentioned the almost three dozen Spirit of the Springs Awards given out, the rallies and special events held, the projects supported like Adopt-A-School and Ticket to Success,  the scholarship golf tournament and the town hall and community groups meetings hosted.

The Mayor next pivoted to the future.  This Fall, a new Strategic Plan for the City will be announced.  It will be action-oriented and include measurable outcomes.  The success of this new plan will be measured by achieving three goals:

1. Being the most business and citizen friendly city in the United States of America as measured by an average of 6,000 new civilian jobs per year in our region and by citizen satisfaction.

The City is taking the lead on improving the business climate.  Today, I respectfully ask the Chamber & EDC to take the lead in growing the 6,000 new civilian jobs per year that we will need.

2. Transforming  City Government to live within its limited financial resources and be the “best in class” city of our size.

We will accomplish this through a priorities-based focus and zero-based budgeting, rethinking everything we’re doing, reinventing, innovating, empowering our employees and making tough decisions.  We will use common sense and do the right thing.

3. Building community through on-going dialog with our citizens; local, regional & State leaders; and by encouraging private sector and nonprofit initiatives to improve the well-being of everyone.

We will accomplish this through our Spirit of the Springs and other Mayor’s special initiatives, continued leadership in the PPRMC and ongoing collaboration with Governor Hickenlooper and other Front Range community officials.

The Mayor closed by reminding us that, even though we face real challenges ahead, our solutions must come from within our America the Beautiful City.  Together we can make Colorado Springs even better.

 

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