City Testimonials: "I hope that you have received 500 calls saying THANK YOU for the new playground at Bonforte Park! It is a terrific neighborhood park and we so appreciate the improvements. I walk by every day and see so many children and parents enjoying themselves." -Citizen Comment "The crew from Engine 15A were professional, knowledgeable, courteous, and extremely helpful, not only did this group of professionals represent the Fire Department in a positive light, they also speak to a city government that is responsive and courteous to the public."- Citizen Comment "We've found with projects we're doing, the City seems to be as proactive as they possibly can be." -Real Estate CEO "Grateful for the progress made by CSPD to curb shoplifting." -Business Loss Prevention Manager "Not only was my concern addressed in a professional and timely manner, but Finance Planning & Analysis Manager Leslie Hickey took the time to let me know that changes were on the way. This is the direct opposite of some folks' perception of local government." -Citizen Comment "Thank you very much for fixing the potholes on the round about for Squirrel Tail and Brainard as well as the divot by the water outlet on Squirrel Tail towards Musgrave. Thank you, thank you, thank you!" -Citizen Comment "Accounts Payable Supervisor Patti McFarland was true to her word, she called me back within days to give a status report. Then she called again to update me. Then, she called today to let me know she had been able to contact the unreachable tow company, received an invoice, and would be reimbursing the portion the business manager agreed to pay! I know that it was a sustained effort because I tried for several months and got nowhere. I can't express my overwhelming gratitude to Patti and your office for their work in this matter. We run a service-based business and try to learn from other organizations whenever we can. I will bring up this instance at our weekly meeting as an example of good service to be commended and followed.Thanks to you and Patti for the surprisingly positive experience I had with your office." -Local Small Business Owner "Thanks to Traffic Technician Pete Doyle, his community attitude to work with the residents is commendable. Thank you once again." -Citizen Comment "Streets Operations Manager Bard Lower has provided me superb customer service, above and beyond what could reasonably be expected. I know that this has been a priority for your administration, and I felt it important to let you know that it is working. Mr. Lower and his associates deserve kudos for their proactive, thorough handling of this five-year-old snow plowing issue and I am grateful to you as well for making the City more responsive to citizen requests." -Citizen Comment "As a new resident of Colorado Springs, it’s apparent that the City really does excel in taking care of its residents and treats its citizens more like neighbors and friends than just customers on a long “to-do” list. Thank you for all your exceptional service." -Citizen Comment
You are here: Home / Leadership / Mayor Bach Announces Colorado Springs City Appointments

Mayor Bach Announces Colorado Springs City Appointments

April 11, 2012 By

CONTACT:

Cindy Aubrey

Chief Communications Officer

(719) 385-5254

NEWS RELEASE

April 11, 2012 

Mayor announces three new appointments

At a media conference this morning, Mayor Steve Bach announced the appointment of a new Public Works Director, who will also serve as City Engineer.  The Mayor also named a Transportation Manager and an Interim Planning Director. 

“Colorado Springs is open for business with a commitment to providing a high level of service for existing and future residents and businesses who wish to expand or relocate their companies to Colorado Springs,” said Mayor Bach. “In order to further transform City government so it works for everyone, we are pleased to announce several appointees at the City.”

1) Helen Migchelbrink (mick-uhl-brink), Director of Public Works/ City Engineer -By combining two prior positions with one “very talented, experienced individual,” Colorado Springs will embark on a mission of consolidating and realigning staff to allow their talents to be applied more effectively by the many users of City resources.  Helen brings with her extensive management and technical experience from Fort Collins and Vail Valley.  She will be the catalyst in re-inventing government services and functions.

2) Kathleen Krager, Transportation Manager - Already recognized as one of the premiere transportation experts in the region and state, the City is pleased to promote Kathleen and expand her role.  This change will put her extensive history and skill set to better use to create and manage the City’s transportation network of facilities (both existing and future).

3) Kyle Campbell, Interim Director of Planning - With over 20 years of private sector experience as a planning/engineering consultant in Colorado Springs, Kyle will bring practical business experience to his 6 month contract efforts.  He will work with Helen and Kathleen in transforming the publics’ experience with the City in the processing of plans and permits.  As a strong believer in excellent customer service, Mr. Campbell will bring that mindset to the city as he evaluates procedures and processes with the ultimate goal of removing barriers to residents and businesses as they navigate complex government regulations.

Mayor Bach further noted that, “the hiring and promoting of these individuals is yet another step of reorganizing the structure of city government to further streamline processes and create greater efficiencies in the approvals of plans and permits.  With the impending realignment of services and staff, it is this administration’s goal to create a productive work environment for both staff and users.  It is important to note that a key goal of this initiative is to better empower our City employees to do their jobs with the least amount of red tape, to unleash their creativity and to recognize them as they excel. We will continue to work toward being the most business and citizen friendly city in the country.”

“With the hiring of Helen Migchelbrink and promotion of a proven resource/talent in Kathleen Krager, both teamed with Kyle Campbell,  a top private industry executive, our Planning Department  will ensure that we make Colorado Springs a city of choice for developers, whether they’re local or those wishing to relocate and do business with us, ” Mayor Bach stated.

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