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May 8, 2012 By News
Accounts Payable Supervisor Patti McFarland was true to her word, she called me back within days to give a status report. Then she called again to update me. Then, she called today to let me know she had been able to contact the unreachable tow company, received an invoice, and would be reimbursing the portion the business manager agreed to pay! I know that it was a sustained effort because I tried for several months and got nowhere. I can’t express my overwhelming gratitude to Patti and your office for their work in this matter. We run a service-based business and try to learn from other organizations whenever we can. I will bring up this instance at our weekly meeting as an example of good service to be commended and followed. Thanks to you and Patti for the surprisingly positive experience I had with your office.
Would like to extend a huge thank you to all of you at Parks & Rec who helped ensure the first weekend of the Rocky Mountain State Games went off without a hitch. Thank you for your professionalism and flexibility. Each of you demonstrated extreme customer service and we have heard nothing but positive feedback. We know this event is large and involves many moving parts and we thank each of you for being reliable and responsive to help make it successful and give the athletes a great experience.
Thank you for your help, advice and friendliness on the phone Friday. I experienced this same helpful attitude from all of the city employees that I talked to. Honestly I was shocked, for lack of better words. I’m from Missouri and currently live close to Kansas City. In general, city employees I’ve dealt with herein Missouri respond as if callers are a bother or that they have more important things to do than assist the public. I am even more anxious and excited about my relocation to your city.
Thanks to the City Clerk’s office for their work in securing a liquor license for the Olympic Downtown Celebration. The event was a huge success and the community really enjoyed it. We appreciate everything your office does to help support these events and I look forward to working with you in the future.
Not only was my concern addressed in a professional and timely manner, but Finance Planning & Analysis Manager Leslie Hickey took the time to let me know that changes were on the way. This is the direct opposite of some folks’ perception of local government.
Thanks to Traffic Technician Pete Doyle, his community attitude to work with the residents is commendable. Thank you once again.
Grateful for the progress made by CSPD to curb shoplifting.
I hope that you have received 500 calls saying THANK YOU for the new playground at Bonforte Park! It is a terrific neighborhood park and we so appreciate the improvements. I walk by every day and see so many children and parents enjoying themselves.
Thank you very much for fixing the potholes on the roundabout for Squirrel Tail and Brainard as well as the divot by the water outlet on Squirrel Tail towards Musgrave. Thank you, thank you, thank you!
I am writing to thank you and the City of Colorado Springs for agreeing to support The First Tee program. We were so impressed with the quality and character of the coaches. This program did not disappoint and because of their passion and the benefits this program provides for the kids, we signed all three up again. We thank you for supporting The First Tee and believing in kids enough to provide them a quality and character building foundation in gold and life. Thanks for all you and your team have done to create this.