City Testimonials: "I hope that you have received 500 calls saying THANK YOU for the new playground at Bonforte Park! It is a terrific neighborhood park and we so appreciate the improvements. I walk by every day and see so many children and parents enjoying themselves." -Citizen Comment "The crew from Engine 15A were professional, knowledgeable, courteous, and extremely helpful, not only did this group of professionals represent the Fire Department in a positive light, they also speak to a city government that is responsive and courteous to the public."- Citizen Comment "We've found with projects we're doing, the City seems to be as proactive as they possibly can be." -Real Estate CEO "Grateful for the progress made by CSPD to curb shoplifting." -Business Loss Prevention Manager "Not only was my concern addressed in a professional and timely manner, but Finance Planning & Analysis Manager Leslie Hickey took the time to let me know that changes were on the way. This is the direct opposite of some folks' perception of local government." -Citizen Comment "Thank you very much for fixing the potholes on the round about for Squirrel Tail and Brainard as well as the divot by the water outlet on Squirrel Tail towards Musgrave. Thank you, thank you, thank you!" -Citizen Comment "Accounts Payable Supervisor Patti McFarland was true to her word, she called me back within days to give a status report. Then she called again to update me. Then, she called today to let me know she had been able to contact the unreachable tow company, received an invoice, and would be reimbursing the portion the business manager agreed to pay! I know that it was a sustained effort because I tried for several months and got nowhere. I can't express my overwhelming gratitude to Patti and your office for their work in this matter. We run a service-based business and try to learn from other organizations whenever we can. I will bring up this instance at our weekly meeting as an example of good service to be commended and followed.Thanks to you and Patti for the surprisingly positive experience I had with your office." -Local Small Business Owner "Thanks to Traffic Technician Pete Doyle, his community attitude to work with the residents is commendable. Thank you once again." -Citizen Comment "Streets Operations Manager Bard Lower has provided me superb customer service, above and beyond what could reasonably be expected. I know that this has been a priority for your administration, and I felt it important to let you know that it is working. Mr. Lower and his associates deserve kudos for their proactive, thorough handling of this five-year-old snow plowing issue and I am grateful to you as well for making the City more responsive to citizen requests." -Citizen Comment "As a new resident of Colorado Springs, it’s apparent that the City really does excel in taking care of its residents and treats its citizens more like neighbors and friends than just customers on a long “to-do” list. Thank you for all your exceptional service." -Citizen Comment

City Hosts Wildfire Awareness and Emergency Preparedness Meeting

Hundreds of citizens came to the Cheyenne Mountain High School auditorium for the City’s first Wildfire Awareness and Emergency Preparedness Meeting of 2013. The speakers at the meeting included Fire Chief Rich Brown, Deputy Fire Chief Steve Dubay, Office of Emergency Management (OEM) Director Bret Waters, Fire Marshal Brett Lacey, Public Safety Programs Administrator Christina Randall, Colorado Springs Together Director Bob Cutter, and FBI Special Agent Steve Smith.

Fire Chief Brown used his opening remarks to  explain the importance of ramping up fire awareness and education this year.  One thing he stressed was the Fire Department’s priorities during an emergency. The top priority will always be first and foremost life safety.  Secondly, first responders will do everything they can to protect property and structures.

Special Agent Smith, a resident of  Peregrine, discussed his evacuation experience during the Waldo Canyon Fire and emphasized the importance of being prepared and having plans in place prior to an emergency.  He shared that his family had a plan to meet up at a relative’s house on the east side of town, however they made a mistake in taking multiple cars.   When cell coverage went down, he would have preferred to have his family in one car, knowing they were all safe.  Taking one car also helps minimize the traffic when so many residents are trying to evacuate at one time.

Next, CSPD Lt. Sean Mandel and OEM Director Bret Waters discussed evacuation planning and preparedness. They stressed the importance of having an established escape route from your neighborhood as well as a back-up plan.  ”Because of fire behavior and location, established routes may not be drivable,” they said.  Also, have a pre-determined family meeting place, and plan and practice with your family.  Create a 72-hour emergency supply kit with food, water, clothing, medications and supplies your family will need to be away from home for a minimum of 3 days.  Another important tip is to register your home and cell phones for emergency notification by going to www.elpasoteller911.org.  Residents with disabilities can call United Way at 211 to register for evacuation assistance prior to an emergency. For more tips, download the City’s Emergency Preparedness and Safety Guide or view the Evacuation Planning and Preparedness Presentation.

Fire Marshal Lacey and Public Safety Programs Administrator Randall then discussed wildfire mitigation. They shared that the mitigation work you do on your property goes beyond reducing your own risk; it also impacts your neighbors. Mitigation efforts improve fire fighter safety in the event of a wildfire. It does not guarantee the survivability of a structure, however it can significantly reduce wildfire risk.  For information about how the Wildfire Mitigation program can assist your neighborhood, visit their web page.

Lastly, Bob Cutter of Colorado Springs Together concluded the meeting by updating everyone on the progress being made in rebuilding Mountain Shadows.  Six new homes have been completed and 93 new home permits have been issued.  ”Colorado Springs is setting records in terms of disaster recovery,” said Cutter. He shared lessons learned from the Waldo Canyon Fire, including the importance of being educated on all of the details of your homeowner’s insurance plan. He also stressed the importance of doing a home inventory prior to an emergency and shared this web page as a valuable resource.

Thank you to everyone who attended and please visit www.springsgov.com for updates on future wildfire awareness and preparedness meetings.

 

 

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