City Testimonials: "I hope that you have received 500 calls saying THANK YOU for the new playground at Bonforte Park! It is a terrific neighborhood park and we so appreciate the improvements. I walk by every day and see so many children and parents enjoying themselves." -Citizen Comment "The crew from Engine 15A were professional, knowledgeable, courteous, and extremely helpful, not only did this group of professionals represent the Fire Department in a positive light, they also speak to a city government that is responsive and courteous to the public."- Citizen Comment "We've found with projects we're doing, the City seems to be as proactive as they possibly can be." -Real Estate CEO "Grateful for the progress made by CSPD to curb shoplifting." -Business Loss Prevention Manager "Not only was my concern addressed in a professional and timely manner, but Finance Planning & Analysis Manager Leslie Hickey took the time to let me know that changes were on the way. This is the direct opposite of some folks' perception of local government." -Citizen Comment "Thank you very much for fixing the potholes on the round about for Squirrel Tail and Brainard as well as the divot by the water outlet on Squirrel Tail towards Musgrave. Thank you, thank you, thank you!" -Citizen Comment "Accounts Payable Supervisor Patti McFarland was true to her word, she called me back within days to give a status report. Then she called again to update me. Then, she called today to let me know she had been able to contact the unreachable tow company, received an invoice, and would be reimbursing the portion the business manager agreed to pay! I know that it was a sustained effort because I tried for several months and got nowhere. I can't express my overwhelming gratitude to Patti and your office for their work in this matter. We run a service-based business and try to learn from other organizations whenever we can. I will bring up this instance at our weekly meeting as an example of good service to be commended and followed.Thanks to you and Patti for the surprisingly positive experience I had with your office." -Local Small Business Owner "Thanks to Traffic Technician Pete Doyle, his community attitude to work with the residents is commendable. Thank you once again." -Citizen Comment "Streets Operations Manager Bard Lower has provided me superb customer service, above and beyond what could reasonably be expected. I know that this has been a priority for your administration, and I felt it important to let you know that it is working. Mr. Lower and his associates deserve kudos for their proactive, thorough handling of this five-year-old snow plowing issue and I am grateful to you as well for making the City more responsive to citizen requests." -Citizen Comment "As a new resident of Colorado Springs, it’s apparent that the City really does excel in taking care of its residents and treats its citizens more like neighbors and friends than just customers on a long “to-do” list. Thank you for all your exceptional service." -Citizen Comment
You are here: Home / Mayor Bach News / Chief of Staff attends CAPS Leadership Committee Meeting

Chief of Staff attends CAPS Leadership Committee Meeting

January 10, 2013 By

Chief of Staff Laura Neumann was on hand to discuss Mayor Steve Bach’s Goals and Breakthrough Strategies for 2013 at the monthly meeting of the Community Advancing Public Safety (CAPS) Leadership Committee.

Chief of Staff Laura Neumann at the January CAPS Leadership Committee meeting

“Mayor Bach’s three main goals are jobs, transforming City government, and building community,” said Chief of Staff Neumann, “His Breakthrough Strategies are to lead pension reform, improve the economy in three Economic Priority Zones (Southeast Colorado Springs, Downtown, and the UCCS/North Nevada corridor), improve the City’s image in three targeted Gateway or Gem areas, and work with City Council to determine the long-range ownership and governance of Colorado Springs Utilities.” Laura also emphasized that CAPS volunteers will be playing a critical role in the City’s upcoming wildfire safety public awareness campaign.

During the Q&A session that followed Laura’s presentation, the discussion focused on the importance of CAPS volunteers to the Downtown Ambassador Program and the new Downtown surveillance camera program. Additionally, the strength and passion of volunteer efforts throughout the community was praised. Police Chief Pete Carey and Fire Chief Rich Brown also presented their Police and Fire Breakthrough Strategies for 2013.

2103 CAPS Leadership Committee

  • Chair: William Nelson, Attorney at Law Rothgerber Johnson & Lyons LLP
  • Vice President and Treasurer: Jan Weiland, Cascade Investment Group Inc.
  • Mary Ellen McNally: Community Member
  • Nathan Newbrough: President and CEO, Colorado Springs Philharmonic
  • Jay Patel: Global Development Green Redevelopment
  • James Proby: Director of Career Services, New Horizons
  • Debbie Sagen: Director of Extended Learning, Pikes Peak Community College
  • Jamie Brown Thompson: Grants and Programs Officer, Pikes Peak Community Foundation
  • Captain Kathleen MacLaren: Colorado Springs Fire Department
  • Commander Pat Rigdon: Colorado Springs Police Department
  • Jean Kraus: Administrator, Office of Volunteer Services-Public Safety
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